Guarantee & Returns

If for any reason you are unsatisfied with our products, we offer a 30-day money-back guarantee, no questions asked, and the product must be returned in the condition it arrived.

If your item arrives damaged please notify us within 24 hours of receiving at

PetMustHave will provide you a tracking number & if it shows delivered we will not responsible for stolen or lost packages. If you don't receive your order, we are unable to provide a refund.